Privacy Policy

Last updated: March 2026

1. Information We Collect

When you visit our store, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our site, and how you interact with our store.

When you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this as "Order Information."

2. How We Use Your Information

We use the Order Information we collect to fulfill orders placed through our store (including processing your payment, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

  • Communicate with you about your order
  • Screen orders for potential risk or fraud
  • Provide you with information or advertising relating to our products or services, when in line with your preferences

3. Sharing Your Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. We use Stripe to power our online payments. We also use analytics tools to help us understand how our customers use the store.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal data we collect and the right to request deletion of your data.

5. Data Retention

When you place an order through our store, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Cookies

We use cookies and similar tracking technologies to track activity on our store and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@fixyourfeetproducts.com.